2. How Loombus Safety Tools Work

Loombus may provide reporting, blocking, warning, review, approval, moderation, rate-limiting, access-control, age-safety, fraud-detection, file-security, and account-enforcement tools. These controls reduce risk but cannot identify or prevent every harmful act.

Automated or AI-assisted signals may help prioritize review, but they can make mistakes. A warning, label, approval state, Signal indicator, attributable profile, match score, or absence of prior reports is not a safety certification.

3. Reporting Discussions, Messages, Rooms, and Real-World Listings

Use the closest in-product report control when available. Reports may apply to discussions, replies, profiles, messages, Room activity, files, businesses, services, requests, jobs, events, marketplace listings, appointments, or other records.

Include the exact URL or record, username or organization, what happened, when it happened, why it is unsafe, and any relevant screenshots or supporting context. Do not alter evidence, impersonate another person, or place yourself at additional risk to collect proof.

4. Blocking and Limiting Contact

Blocking can restrict supported follows, messages, discovery, and other interactions between accounts. It may remove mutual connections or hide blocked members from key areas.

Blocking does not erase content already shared, prevent screenshots, guarantee that another person cannot view public content, stop contact through another account or outside Loombus, or replace emergency and legal protection. Report serious threats or evasion in addition to blocking.

5. Harassment, Threats, Stalking, and Doxxing

Threats, stalking, coercion, extortion, repeated unwanted contact, dogpiling, intimidation, non-consensual exposure of personal information, and attempts to move abuse across discussions, messages, Rooms, jobs, services, events, appointments, or marketplace interactions may lead to immediate restrictions.

Preserve relevant records without publicly reposting sensitive material. Secure your account, review connected email and payment accounts, and seek local professional or legal assistance when appropriate.

6. Children, Teens, and Age Safety

Loombus is not available to children under 13. Accurate date-of-birth and age-safety information may be required. Accounts identified as under 13 or as using false age information may be restricted or removed, with limited records preserved when needed for child safety, legal compliance, fraud prevention, or enforcement.

Teen Safety Mode may apply additional private-message controls, age-related contact checks, warning signals, visibility limits, and priority review for members ages 13 through 17. These controls cannot guarantee that every account age is accurate or that every unsafe contact will be detected.

• Adults must not sexualize, groom, coerce, exploit, recruit, or seek secret contact with a minor.
• Do not use mentorship, employment, casting, services, appointments, Rooms, events, or marketplace activity as a pretext for unsafe access to a minor.
• Do not share a minor’s precise location, routine, school details, private contact information, or sensitive files without a legitimate and lawful reason.
• Parents or guardians may contact support about suspected under-13 use or a teen-safety concern.

7. Self-Harm, Suicide, Violence, and Exploitation

Content that encourages, instructs, glorifies, coordinates, or pressures a person toward self-harm, suicide, violence, abuse, trafficking, exploitation, terrorism, or dangerous illegal activity may be removed and escalated.

Loombus may preserve or disclose relevant information when reasonably necessary to comply with law, respond to valid legal process, address a credible threat, protect a child, or prevent serious harm. Loombus does not promise that a disclosure will occur or that it will produce a particular outcome.

8. Account and Device Safety

Loombus supports available email, Google, Apple, and device-level authentication experiences. Local biometric unlock is handled by the device operating system. Loombus does not receive a fingerprint or face template.

• use a unique password and secure the email or identity-provider account connected to Loombus;
• do not share passwords, verification codes, recovery links, session tokens, or device unlock credentials;
• review unexpected login, password-reset, billing, push-notification, and email activity;
• avoid links, QR codes, files, payment instructions, or support messages that create urgency or request credentials;
• sign out of shared devices and protect saved sessions or biometric device unlock;
• contact support promptly if an account, payment method, business profile, Room, or listing appears compromised.

9. Private Messages and Room Safety

Treat messages and private Rooms as limited-access spaces, not as guaranteed confidential channels. Recipients and Room members can copy, download, photograph, forward, or disclose material they can access.

Room owners and authorized moderators can manage membership and content. Loombus may access, preserve, or review limited records when necessary for support, security, reports, abuse prevention, legal compliance, or enforcement. Do not place secrets, credentials, highly sensitive records, or information you cannot lawfully share into a Room or message.

10. Files, Images, Video, PDFs, Links, and QR Codes

• do not open an unexpected attachment or scan an unfamiliar QR code solely because it appears inside Loombus;
• verify the sender, file type, destination, payment request, and claimed organization independently;
• do not enable macros, install software, grant remote access, or enter credentials after following an untrusted file or link;
• report malware, phishing, credential collection, non-consensual imagery, child exploitation material, or dangerous files immediately;
• remember that file scanning and content review cannot guarantee a file is safe.

11. Search and AI Safety

Search Everything finds Loombus content and destinations that the system is permitted to return to you. It is not open-web search. Search results may be incomplete, stale, incorrectly ranked, or based on information created by users.

Ask Loombus AI produces grounded assistance from permitted Loombus sources. It can be wrong, omit critical details, or misunderstand a source. Private Room content and private saved notes are excluded from Ask Loombus AI answer context. Never rely on AI output alone for emergencies, medical treatment, legal rights, investments, employment decisions, identity verification, or personal safety.

12. Location and Local Discovery Safety

Local Discovery may use a place, service area, distance, remote status, date, and approximate geographic calculations to organize results. Public directory results are designed not to expose stored exact coordinates, but a listing’s written address, event location, photos, description, or contact details can still reveal where a person or organization is located.

Avoid posting a home address, real-time routine, child’s location, private meeting point, or other precise location unless it is necessary, safe, lawful, and intended for the audience that can view it.

13. Marketplace Safety

Unless a specific Loombus checkout says otherwise, Loombus does not hold funds, provide escrow, inspect goods, guarantee delivery, insure a transaction, or resolve every buyer-seller dispute.

• verify the item, seller, condition, ownership, price, and return expectations before exchanging money;
• avoid advance payment, gift cards, cryptocurrency, overpayment checks, payment outside agreed channels, or pressure to act before verification;
• meet in a safe lawful location and do not enter a private location solely because a listing instructs you to do so;
• do not share authentication codes, bank login details, full card numbers, government identifiers, or unnecessary personal records;
• stop contact and report suspected stolen goods, counterfeits, regulated goods, trafficking, fraud, threats, or unsafe products.

14. Job and Recruiting Safety

• confirm the employer through an independent website, business record, known phone number, or other reliable source;
• be cautious when an interview occurs only by text, a job is offered immediately, or compensation is unusually high for limited work;
• do not deposit a check and send part of the money elsewhere, buy equipment from a required vendor, receive or reship packages, or move funds for an employer;
• do not provide bank credentials, authentication codes, full identity documents, or sensitive tax information before independently verifying a legitimate hiring process;
• report jobs involving fees, trafficking, sexual exploitation, unlawful discrimination, pyramid schemes, stolen accounts, or illegal work.

15. Services, Requests, Appointments, and Matches

Verify a provider’s identity, license, insurance, references, scope, price, cancellation terms, location, and suitability when those matters are important. An approved profile, directory entry, match, Signal indicator, or appointment option is not professional verification.

Do not use Loombus as a substitute for emergency response. For work that affects health, legal rights, finances, electrical systems, structural safety, security, children, vulnerable adults, or other high-risk matters, use appropriately qualified professionals and independent verification.

16. Event Safety

• verify the organizer, venue, date, access terms, refund conditions, age limits, and accessibility information;
• tell a trusted person where you are going when appropriate and maintain your own transportation and communication plan;
• follow lawful venue capacity, security, health, and emergency instructions;
• report fake events, unauthorized ticket sales, hidden location changes, unsafe conduct, harassment, exploitation, or requests for unusual payment or credentials.

17. Business and Organization Safety

Attributable business or organization information improves accountability but does not guarantee that an entity is licensed, insured, solvent, authorized, safe, or suitable. Verify material claims through official or independent sources before making a high-risk decision.

Businesses should protect customer and applicant information, collect only what is necessary, limit internal access, and avoid placing sensitive records into public listings, ordinary messages, or shared Room files.

18. Payments, Billing, and Financial Safety

Loombus subscription purchases may be processed through a web payment provider or an app store. Loombus support will not ask for your password, one-time verification code, full card number, or bank login.

User-to-user marketplace, service, job, event, or appointment arrangements may occur outside Loombus. Those payments are separate from a Loombus subscription unless the interface expressly states that Loombus processes the transaction.

19. Moderation, Preservation, and Disclosure

Loombus may remove or restrict content, disable a feature, place a listing under review, suspend an account, preserve records, or refuse service when needed to address suspected abuse, fraud, child safety, threats, infringement, illegal activity, security incidents, payment disputes, or policy violations.

Loombus may share information with service providers, affected parties, emergency responders, law enforcement, courts, regulators, or others when permitted or required by law and reasonably necessary for the applicable purpose. Reports are handled with appropriate discretion, but reporter anonymity cannot be guaranteed in every legal or operational circumstance.

20. Appeals and Follow-Up

A member may request review of a moderation action through Support. Include the affected account or record, relevant links, the action being challenged, and a focused explanation. Do not create new accounts or continue prohibited activity while an appeal is pending.

Loombus may uphold, modify, or reverse an action, request more information, or decline further review. An appeal does not guarantee restoration.

21. Safety Support

Submit platform safety concerns through Loombus Support or email support@loombus.com. Include links, usernames, dates, screenshots, and a clear description, but never include passwords, verification codes, full payment details, or material that is illegal to possess.

For detailed conduct rules, review the Community Guidelines.

Document status

Effective date: July 18, 2026

Last reviewed: July 18, 2026

This public explanation describes the current Loombus service and may be updated as features, operational practices, or legal requirements change.